Regional Trainer (North)
Job description
The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. The ideal candidate should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce.
Role Responsibilities
Training Program Development:
- Collaborate with the rest of the training team and regional management to identify training needs and goals.
- Design and develop training programs that align with organisational objectives and regional requirements.
Facilitation and Delivery:
- Conduct engaging and effective training sessions for employees at various levels.
- Utilise a variety of training methods and technologies to accommodate different learning styles.
Onboarding, Orientation & training of agents:
- Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes.
- Provide orientation training on company policies, procedures, and values for the agents.
- Work with the regional teams to grow the number of agents & experience centers in a region.
Skill Enhancement Workshops:
- Organise workshops to enhance specific skills required for job roles within the region.
- Tailor training content to address regional challenges and industry trends.
Performance Evaluation:
- Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics.
- Implement improvements based on feedback and changing business needs.
Collaboration with Stakeholders:
- Work closely with regional managers to understand specific training requirements and align programs with business objectives.
- Build strong relationships with department heads to ensure training initiatives support departmental goals.
Training Documentation:
- Create and maintain training materials, manuals, and documentation.
- Keep training materials up to date with the latest industry standards and company policies.
Regional Compliance:
- Stay informed about regional regulations and compliance requirements relevant to training and development.
- Ensure training programs adhere to legal and regulatory standards.
Any other duties that may be assigned from time to time.
Requirements
- Bachelor’s degree in Education, Human Resources, Business, or a related field.
- Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years.
- Excellent presentation and communication skills.
- Strong organisational and project management abilities.
- Ability to travel within the assigned region as needed.
- Proficiency in learning management systems and training software.
- Certifications in training and development are a plus.
- Must be resident within the specified region.